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Overly Shallow?: Miscalibrated Expectations Create a Barrier to Deeper Conversation

Kardas, Kumar & Epley (2022) · Journal of Personality and Social Psychology, 122(3)

We use this paper in 5 places in the academy · 1 stated limit

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What the study found

In a series of experiments, conversations went better than people predicted. People especially overestimated how awkward a deep conversation would be compared with a shallow one.

People regularly expect conversations, and serious ones most of all, to be more awkward than they turn out to be. That is why this feels riskier than it is.

In about a dozen experiments, people expected deep conversations with strangers to be more awkward and less enjoyable than they turned out to be. They chose shallower subjects than would have been good for them.

Deep conversations between strangers felt less awkward than people predicted, and created more connection and happiness than they predicted. The prediction error was larger for deep conversations than for shallow ones.

What the study cannot prove

The studies used strangers, in labs and in real settings, mostly in the United States. They measured the gap between expected and actual awkwardness. They did not measure the long-term effect of deeper conversations.

Limits we note on the exercises

Most of the studies paired people in a lab and gave them questions to ask. The direction of the error is well supported. Its exact size in a real bus queue has not been measured.

Where we use it

We use this paper in 5 places in the academy. If the paper turned out to be wrong, we would have to change everything in this list. Some of the exercise instructions below are part of Gold. You can read every finding for free.

Other papers used in the same places

These papers are used in the same topics and videos as this one. That does not mean the papers agree with each other. It only means that the same exercises use both.

Research

A real study. We tell you what it found, how many people were in it, and what it can't prove.

You are free to read, link to and quote this page. If we claim more than this paper shows, please tell us at contact@suaviq.com. We read every correction, and corrections help us more than any other email.